Effective Date: January 7, 2026
These Terms and Conditions (“Terms”) govern your access to and use of Office Connect’s website, communication channels, and support services (collectively, the “Services”). By using the Services, you agree to these Terms.
1) Who We Are and Our Relationship With Handyman Connection
Office Connect (“Office Connect,” “we,” “us,” “our”) is a third-party service provider that supports customer communications for Handyman Connection and its locations (“Handyman Connection”). This includes answering and responding to phone calls, SMS/text messages, emails, and web form inquiries related to Handyman Connection service requests.
Office Connect is an independent provider and is not Handyman Connection. Any home repair, maintenance, estimates, scheduling, pricing, and completion of handyman services are provided by Handyman Connection locations and their teams. Any agreement for handyman work is between you and the applicable Handyman Connection location, not Office Connect.
2) Use of the Services
The Services are intended for customers seeking information or assistance related to Handyman Connection service requests. The Services must be used lawfully and respectfully. Harassing, abusive, fraudulent, or unlawful communications are not permitted.
3) Not for Emergencies
The Services are not intended for emergencies. If there is an emergency or immediate safety concern, local emergency services should be contacted.
4) Information You Provide and Accuracy
Information you provide (such as contact details, address, and service request details) may be shared with the relevant Handyman Connection location so your request can be handled. Accurate and complete information should be provided so service coordination can be supported.
5) Communications Consent (Calls, Emails, and Texts)
By contacting Office Connect through phone, email, SMS/text, or web forms, you understand that communications may be sent to you to support your request. These communications may include follow-ups, scheduling coordination, and service-related updates.
Consent to receive marketing or promotional messages (if offered) will be requested separately where required by law.
6) SMS/Text Messaging Terms of Service
If you consent to receive SMS/text messages from Office Connect, the terms below apply.
Types of messages that may be sent: conversational and informational messages related to your request, including appointment coordination, service updates, questions about your request, confirmations, and customer support follow-ups. Promotional messages will only be sent if separate consent is provided (if applicable).
Standard SMS disclosures (required):
If you consent to receive conversational and informational SMS from Office Connect, you agree to receive conversational and informational SMS from us related to your Handyman Connection request.
Reply STOP to opt-out; Reply HELP for support.
Message and data rates may apply.
Messaging frequency may vary.
Visit [Privacy Policy URL] to see our Privacy Policy and [Terms and Conditions URL] to see these Terms.
Opt-out: Text STOP at any time to stop receiving SMS messages. A confirmation message may be sent to confirm your opt-out.
Help: Text HELP for support, or contact us using the information in Section 14.
7) Privacy
Your use of the Services is also subject to our Privacy Policy, which explains what personal information is collected, how it is used, and how opt-in information is handled. The Privacy Policy should be reviewed at: [Privacy Policy URL].
8) Third-Party Websites and Services
Links or references to third parties (including Handyman Connection sites) may be provided for convenience. Third-party services are governed by their own policies and terms.
9) Intellectual Property
Website content, text, logos, and materials owned by Office Connect may not be copied or used without permission. Handyman Connection trademarks and branding belong to Handyman Connection and are used to describe the services being supported.
10) Disclaimers
The Services are provided on an “as available” basis. While reasonable efforts are made to assist and route requests correctly, no guarantee is made that communications will always be delivered without delay, interruption, or error.
Office Connect does not guarantee service availability, pricing, estimates, or workmanship for handyman services, since those are provided by Handyman Connection locations.
11) Limitation of Liability
To the maximum extent permitted by law, Office Connect will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Liability is limited to the amount paid to Office Connect for the Services, if any, during the prior 12 months.
12) Indemnification
You agree that Office Connect will be defended and held harmless from claims arising from your misuse of the Services, your violation of these Terms, or unlawful communications.
13) Changes to These Terms
These Terms may be updated from time to time. The effective date at the top will be updated when changes are posted. Continued use of the Services means the updated Terms are accepted.
14) Contact Us
Company: Brigolia Corporation
Email: support@officeconnectsolution.com or oc-support@handymanconnection.com
Phone: 650-695-1400
Mailing Address: 662 Princeton Drive, Sunnyvale, CA, 94087